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Down a size: Macy's is looking for something smaller in the store department

Down a size: Macy's is looking for something smaller in the store department

Down a size

“America’s Department Store” is moving away from traditional malls, following years of reduced footfall and competition from other retailers, as Macy’s announced plans yesterday to open 30 new small-format stores by the end of 2025.

Indeed, the Macy’s group is returning to its roots as a small shop 165 years after its founding — opening 12 Macy’s and 3 Bloomingdale's stores that will be about one-fifth of the size of its typical outlets — after closing ~80 of its locations in the past 3 years, mainly in struggling shopping centers.

Escalating problems

Despite having been a mall staple for decades, the shuttering of the legacy brand’s megastores, and the decision to expand in compact locations, reflects what seems to be a permanent change in consumer habits. The company’s shares have shed 66% of their value in the last 5 years, as sales have stalled. Macy’s management are hoping that the slimmed-down stores with curated merchandise in convenient locations will prove “more efficient to operate” and help “ensure long-term viability”.

Although times are tough — with J.C. Penney and Neiman Marcus filing for bankruptcy — it would be a gross overstatement to say that the great American mall is under threat of extinction. While some of the biggest names in retail may need to prune their portfolio, a new report “The State Of The American Mall” found that mall sales overall actually grew 11% last year.

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Starbucks issues apology after viral “Bearista” cup meltdown

Holiday cheer turned into chaos this week for Starbucks after the coffee giant’s new “Bearista” holiday cup sent fans into a frenzy. 

Dropped alongside its 2025 holiday menu, the $30 beanie-wearing glass bear tumbler sparked long lines, sellouts, and even in-store scuffles before Starbucks stepped in with an apology.

“The excitement for our merchandise exceeded even our biggest expectations,” the company said in a statement to People. “Despite shipping more Bearista cups to our coffeehouses than almost any other item this holiday season, the Bearista cup and some other items sold out fast.”

Within hours of launch, frustrated fans flooded Starbucks’ social media pages and even store hotlines. Some customers waited in line before dawn and others said their stores received only a handful of cups. In one Houston location, the craze even turned physical, with police reportedly called to break up a brawl. Meanwhile, the cup is already reselling on sites like eBay, with listings topping $600.

“We understand many customers were excited about the Bearista cup and apologize for the disappointment this may have caused,” Starbucks said. While in-store customers may be upset, investors seem happy about the viral hit, as the stock has risen over 3% on Friday.

If you’re still hoping for a Bearista at market price, that may not be on order: the chain didn’t disclose how many cups were made or whether a restock is planned.

business

Target tells workers to smile, wave, and greet shoppers if they come within 10 feet of them

Target just rolled out a new rule for store employees: smile, make eye contact, and greet or wave when a shopper comes within 10 feet — and if they get closer, within four feet, ask whether they need help or how their day is going, according to a new Bloomberg report.

Dubbed the 10-4 program internally, the rule mirrors rival Walmarts own 10-foot policy, formalizing behavior Target had previously only encouraged.

business

Monster surges on energy drink buzz, while Celsius sinks on distribution concerns

Shares of Monster Beverage climbed 5% after the bell on Thursday, and held most of those gains into early trading on Friday, following strong Q3 results.

The energy drink giant topped market expectations, with quarterly sales up 17% year over year to $2.2 billion and adjusted net profits growing 41% to $524.5 million — 11% ahead of Wall Street’s estimates. In the report, Monster highlighted its zero-sugar line and new product launches, with a stack of novel flavors already released this year, as bright spots.

During a call with analysts, Chief Executive Hilton Schlosberg said that the global energy drink category “remains healthy with robust growth,” The Wall Street Journal reported, adding that demand for more affordable caffeinated drinks is rising as coffee has become “really expensive.”

Meanwhile, rival beverage business Celsius saw shares fall as much as 23% on its Q3 results yesterday — despite beating expectations, with revenue jumping 173% — largely due to concerns about a change in the company’s distribution channel, as its newly acquired Alani Nu brand joins the PepsiCo distribution network.

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