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Tencent Music has enough users — it just needs them to start paying

The stock is down this morning, undoing some of its stunning year-to-date rise.

Tencent Music Entertainment (TME), China’s largest music streamer, is learning to make more from less — as its user base shrinks but paying listeners grow.

In Q3, the company posted a 27% year-over-year jump in online music revenue — which makes up over 80% of total sales — to $989 million, driven by what it called “solid growth” in subscription revenues. 

Indeed, TME has decided that it’s time to cash in, with its paying users for online music soaring to 125 million, more than 5x what it had when it went public in late 2018. Paying subscribers now account for nearly a quarter (23%) of its total monthly active users, up from just 4% seven years ago.

But that push has come at a cost: users are fleeing the platform.

Founded in 2016 through a Tencent-led merger combining three Chinese streaming giants, TME already boasted 644 million total online music users by its 2018 IPO, roughly 3x Spotify’s global count. But after peaking in early 2020, that number has slipped to 551 million, and it now sits below Spotify’s 713 million.

Even so, TME has been getting better at milking the users it has: average revenue per paying user has climbed about 40% since 2018, toward ~$1.70 a month — though its Swedish counterpart earns over 3x more per premium subscriber, at roughly $5.30.

While the two streaming giants operate in largely separate worlds — Spotify everywhere but China, and Tencent mostly within China — TME is seemingly vying for global relevance: last week, the company said it would share its streaming data with Luminate (the firm behind Billboard’s global charts), marking the first time Chinese listening trends will feed into international rankings.

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Starbucks issues apology after viral “Bearista” cup meltdown

Holiday cheer turned into chaos this week for Starbucks after the coffee giant’s new “Bearista” holiday cup sent fans into a frenzy. 

Dropped alongside its 2025 holiday menu, the $30 beanie-wearing glass bear tumbler sparked long lines, sellouts, and even in-store scuffles before Starbucks stepped in with an apology.

“The excitement for our merchandise exceeded even our biggest expectations,” the company said in a statement to People. “Despite shipping more Bearista cups to our coffeehouses than almost any other item this holiday season, the Bearista cup and some other items sold out fast.”

Within hours of launch, frustrated fans flooded Starbucks’ social media pages and even store hotlines. Some customers waited in line before dawn and others said their stores received only a handful of cups. In one Houston location, the craze even turned physical, with police reportedly called to break up a brawl. Meanwhile, the cup is already reselling on sites like eBay, with listings topping $600.

“We understand many customers were excited about the Bearista cup and apologize for the disappointment this may have caused,” Starbucks said. While in-store customers may be upset, investors seem happy about the viral hit, as the stock has risen over 3% on Friday.

If you’re still hoping for a Bearista at market price, that may not be on order: the chain didn’t disclose how many cups were made or whether a restock is planned.

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Target tells workers to smile, wave, and greet shoppers if they come within 10 feet of them

Target just rolled out a new rule for store employees: smile, make eye contact, and greet or wave when a shopper comes within 10 feet — and if they get closer, within four feet, ask whether they need help or how their day is going, according to a new Bloomberg report.

Dubbed the 10-4 program internally, the rule mirrors rival Walmarts own 10-foot policy, formalizing behavior Target had previously only encouraged.

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