IBM falls because clients like AI way more than consultants
Shares of IBM fell as much as 8% in after-market trading after Big Blue posted sales figures modestly below Wall Street’s estimates before paring those losses to 2.8% as of 5:20 p.m. ET.
Within its business units, this was a tale of two top lines: sales in the Data & AI segments of its software business were up 5%; consulting revenues were down a little, with technology consulting shrinking the most. The good news: at least on the surface, AI-linked opportunities are growing at a rapid clip.
“Our generative-AI book of business now stands at more than $3 billion, up more than $1 billion quarter to quarter,” said Arvind Krishna, IBM’s chairman, president, and CEO.
(IBM’s definition for its AI book of business may be a bit expansive, but hey, that’s their call.)
Separately, CFO Jim Kavanaugh told Bloomberg that generative AI is somewhat cannibalizing traditional consulting, and budgets in the latter aren’t really going up.
Little wonder that traditional consulting firms are pivoting hard to hybrid AI solutions in a bid to maintain their value proposition.