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Dunkin's new color-changing drink is the epitome of "Experiential Product"

Snacks / Friday, December 04, 2020
"_How do you like them Sugarplum Macchiatos?_"
"_How do you like them Sugarplum Macchiatos?_"

Sip it on the "ForYou" Page... It'll probably taste better on TikTok than it does in real life. Dunkin' just dropped the Sugarplum Macchiato, a "color-changing" new holiday drink with a light purple ombre effect (read: Insta-bait). When you shake it, the purple mixes with the coffee-colored part to create... a coffee-colored drink. This revolutionary beverage apparently took Dunkin' four years to develop. But it only took 24 hours to go viral (~400K TikTok views).

Unicorn Frapp energy.... Viral drinks are nothing new, from Starbucks' "Pink Drink" to multicolored frappucino monstrosities. But these time-intensive concoctions are scarce during the pandemic. Big chains have been streamlining to focus on simple classics they can get out fast for takeout and delivery.

  • McDonald's kicked 100 items off its menu back in June (goodbye, salads).
  • Starbucks is keeping its holiday menu simple — the star is Irish Cream Cold Brew (but is it color-changing?).
  • Dunkin' hasn't made a "colored flavor swirl" drink since Valentine's Day (Pink Velvet Macchiato).

Experiential Products are the new Experiences... Pre-pandemic, people were splurging on experiences: Coachella tickets, a weekend Airbnb, a baseball game, or a $30 spin class. Now, the non-essential splurging has shifted to experiential products. That includes everything from Peloton bikes, to HelloFresh meal kits, and... Dunkin' Sugarplum Macchiatos.

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