Going 50 in a 30… Forget the free cold brew. Safe drivers can now earn discounts at Starbucks through a data-sharing deal between life insurer John Hancock and car insurer Allstate. Hancock customers already earn discounts on life insurance, Starbucks lattes, and Amazon Prime subs for making healthy lifestyle choices. Think: getting 10K steps in or eating kale. Now they’ll also get perks for driving safely.
Surveillan-surance… is becoming more popular as data collection gets easier. In 2018, Hancock became one of the first major US life insurers to use personal health data to set all its prices. Today many insurers like United Healthcare, Oscar Health, and CVS-owned Aetna also use interactive systems to track and reward customers for risk-reducing behaviors. Like: jogging or getting a mammogram.
There’s a trade-off between savings and privacy… Data-tracking programs let Hancock customers save money on insurance premiums and lattes. But those savings come at a cost — in some cases nearly constant surveillance. Critics of data-driven-pricing programs worry they could be problematic for other insurers too. Think: health insurers denying coverage to people with preexisting conditions. As connected devices increase, so will the prevalence of consumer data.