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More bad Facebook PR. Lots more.

Snacks / Monday, March 18, 2019

Mom's upset you don't post on Facebook anymore?... Add that to the list of drama. Facebook shares fell 3% last week on bad news all up in its feed.

FB got swept in 4 games... by life. The social network's now more intertwined with society than the phone services it's made obsolete. That's why these problems have huge impact:

  • People: One of the OG FB-ers not named Zuck is Chris Cox, and he was leading product there until stepping down Thursday. So did Chris Daniels, the head of WhatsApp.
  • Technical: #FacebookDown happened Wednesday, as “Server" issues caused Facebook, Instagram, and WhatsApp to unapologetically stop working.
  • Legal: Federal prosecutors sent out criminal investigators to see if Facebook broke laws by sharing user information inappropriately with over 150 tech companies.
  • Societal: The mass murderer in New Zealand used Facebook to live broadcast his terrible acts.

The Situation Room's empty... Zuck's deputies aren't there anymore to help him fix all this. Cox led everything ("Product" is a catch-all word in tech referring to all the stuff a company does for customers). The WhatsApp founders were already gone, but now their sub's done, too. And the Insta guys are #Out.

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