Anthropic data: Businesses are using Claude to automate rather than collaborate
Fresh on the heels of a revealing ChatGPT usage research paper from OpenAI, rival AI startup Anthropic released its own detailed look at how consumers and businesses are using its Claude AI chatbot.
While OpenAI’s study analyzed only end users of its ChatGPT chatbot, the Anthropic Economic Index report includes how businesses are using Claude via its API (application programming interface).
In a worrying sign of how AI might replace whole categories of human labor, Anthropic found that 77% of businesses using Claude were automating whole jobs away rather than collaborating with humans while they do their jobs.
The number of Claude users overall is tiny compared to ChatGPT, but its users do way more coding with the tool than with OpenAI’s chatbot.
The report also breaks down Claude usage by geography, showing that in the US, Washington, DC, has the highest Claude usage per capita, where the top tasks were document editing, gathering information, and job applications.
In a worrying sign of how AI might replace whole categories of human labor, Anthropic found that 77% of businesses using Claude were automating whole jobs away rather than collaborating with humans while they do their jobs.
The number of Claude users overall is tiny compared to ChatGPT, but its users do way more coding with the tool than with OpenAI’s chatbot.
The report also breaks down Claude usage by geography, showing that in the US, Washington, DC, has the highest Claude usage per capita, where the top tasks were document editing, gathering information, and job applications.
