Flawed Intel chips can irreversibly damage themselves, and they're still on sale
A manufacturing flaw in some of Intel’s 13th and 14th gen Intel Core processors may be permanent, and an upcoming August software patch may not reverse any damage, only prevent it from happening in the first place.
If that wasn’t bad enough, Intel hasn’t halted sales of the flawed chips, and has declined to issue a recall, according to statements provided to The Verge.
Contrast that response to that of AMD, which recently paused the release of its Ryzen 9000 CPU by a few weeks, due to quality control concerns (and not due to any flaws in the chips).
Owners of the flawed CPUs will need to contact Intel customer service to replace their chips if they have been damaged. A July 22 post by an Intel spokesperson said that the company’s analysis of returned processors confirms “that the elevated operating voltage is stemming from a microcode algorithm resulting in incorrect voltage requests to the processor.”
Significant questions remain about the chip flaw, leaving consumers in the lurch. In the meantime, users are urged to update their BIOS ASAP. You can find out how to test to see if your chip is affected in this video by Robeytech.
Contrast that response to that of AMD, which recently paused the release of its Ryzen 9000 CPU by a few weeks, due to quality control concerns (and not due to any flaws in the chips).
Owners of the flawed CPUs will need to contact Intel customer service to replace their chips if they have been damaged. A July 22 post by an Intel spokesperson said that the company’s analysis of returned processors confirms “that the elevated operating voltage is stemming from a microcode algorithm resulting in incorrect voltage requests to the processor.”
Significant questions remain about the chip flaw, leaving consumers in the lurch. In the meantime, users are urged to update their BIOS ASAP. You can find out how to test to see if your chip is affected in this video by Robeytech.
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