Microsoft is pushing Copilot, but everyone just wants ChatGPT
Microsoft’s pitch to sell its Copilot AI chatbot to enterprise customers is facing some stubborn resistance: people have used ChatGPT and they just like it more.
According to a new report from Bloomberg, Microsoft’s sales team is having a hard time convincing companies why they should use Copilot over partner OpenAI’s ChatGPT, which share the same underlying models.
While Copilot is sometimes cheaper, and more tightly integrated into Microsoft’s productivity workhorses like Word, Excel, and Teams, companies are often using ChatGPT instead, and this might be increasing tensions in an already tense partnership.
OpenAI has said it has 3 million paying enterprise customers, and that number is growing fast. Microsoft told employees that “multiple dozens” of customers have over 100,000 paying users, which would work out to a floor of 2.4 million paying Copilot licenses, but the company hasn’t shared an exact figure.
But Microsoft has a deep, broad business and long-term relationships with enterprise customers, which might give it an edge in the long run.
Today, Microsoft shares hit an all-time high of $491.76.
While Copilot is sometimes cheaper, and more tightly integrated into Microsoft’s productivity workhorses like Word, Excel, and Teams, companies are often using ChatGPT instead, and this might be increasing tensions in an already tense partnership.
OpenAI has said it has 3 million paying enterprise customers, and that number is growing fast. Microsoft told employees that “multiple dozens” of customers have over 100,000 paying users, which would work out to a floor of 2.4 million paying Copilot licenses, but the company hasn’t shared an exact figure.
But Microsoft has a deep, broad business and long-term relationships with enterprise customers, which might give it an edge in the long run.
Today, Microsoft shares hit an all-time high of $491.76.
