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Split bill: Buy now, pay later giant Klarna is struggling

Split bill: Buy now, pay later giant Klarna is struggling

This week, “buy now, pay later” (BNPL) company Klarna announced its losses had deepened a further 47% on the year prior, reporting a cool $1 billion loss for 2022.

Lose now, profit later(?)

Klarna competes in the increasingly crowded BNPL space. For those unfamiliar, such services allow almost anyone to pay for things in instalments. A new TV. Clothes. Makeup. Vacations. Pretty much anything can be BNPL'd — even a $12 vodka cranberry can be split over 4 payments if you really want.

By primarily making money from the merchant, rather than charging interest to the customer, Klarna offers an “alternative” to the fees often charged by credit card providers. After raising funding at a $5.5bn valuation in 2019, Klarna rode the pandemic wave, raising billions of dollars at increasingly eye-watering valuations, with reports in Feb ‘22 of a potential $60bn valuation.

But, like so many startups, Klarna has had to pull the handbrake. It's slowed down on its aggressive expansion into the US, as investor sentiment turned against fast-growing, cash-burning businesses, towards more sustainable (read: profitable) business models. The company maintains that it’s on course to get back into the black, but investors have lost confidence. Since its peak, Klarna has been forced back to the negotiating table at lower and lower valuations — most recently raising $800m at a $6.7bn valuation.

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JetBlue is raising its bag fees as fuel costs squeeze airlines

JetBlue will reportedly hike its bag fees, as the cost of jet fuel continues to climb amid the war in Iran. It’s the latest example of carriers finding ways to push rising costs onto travelers.

Last week, United Airlines CEO Scott Kirby said that if fuel prices remain elevated, fares would need to rise another 20% for his airline to break even this year.

As CNBC reported, when one airline raises fees, others tend to follow.

Earlier this month, JetBlue hiked its first-quarter outlook for operating revenue per seat mile to between 5% and 7%, saying that strong Q1 demand helped “partially offset additional expenses realized from operational disruptions and rising fuel costs.” Now, the carrier appears to be making moves to further boost revenue to offset those costs.

Earlier on Monday, JetBlue rival Alaska Air lowered its Q1 profit forecast. The refining margins for the carrier’s cheapest fuel option — sourced from Singapore and representing about 20% of Alaska’s overall supply — have spiked 400% since February.

JetBlue did not immediately respond to a request for comment.

As CNBC reported, when one airline raises fees, others tend to follow.

Earlier this month, JetBlue hiked its first-quarter outlook for operating revenue per seat mile to between 5% and 7%, saying that strong Q1 demand helped “partially offset additional expenses realized from operational disruptions and rising fuel costs.” Now, the carrier appears to be making moves to further boost revenue to offset those costs.

Earlier on Monday, JetBlue rival Alaska Air lowered its Q1 profit forecast. The refining margins for the carrier’s cheapest fuel option — sourced from Singapore and representing about 20% of Alaska’s overall supply — have spiked 400% since February.

JetBlue did not immediately respond to a request for comment.

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