Business
Print to digital: 2020 was an accelerant for print media to go digital, and the NYTimes made the most of it

Print to digital: 2020 was an accelerant for print media to go digital, and the NYTimes made the most of it

2020 was a bad year for many news organisations — particularly local print newspapers that had to contest with all the restrictions of COVID, on top of the existential threat of social media, where more than half of us now reportedly get our news.

The only organisations that seemed to thrive in that environment were the big ones. Indeed, the biggest of them all, The New York Times, had a very good year. The NYT added more than 2.3 million digital-only subscribers — taking the company's total subscriptions to more than 7.5 million. 2020 was also the first year that the NYTimes made more revenue from digital subscriptions than print for the first time in its history.

Slow and steady wins the race

For the NYTimes the transition to digital has been slow, but nonetheless impressive. The journey technically began 25 years ago when the company launched the nytimes.com website. Since then there have really been two transitions happening at the same time. One is from advertising to subscription, and the other has been from print to digital.

The "not-news" bit

The small blue-green bar at the top of this chart is particularly interesting. It represents the NYTimes revenue from digital products that aren't news — think games, cooking and audio. That segment has grown particularly quickly; $9m of revenue in 2016 turned into $14m, then $22m then $34m and finally $54m last year. If that division was a hot Silicon Valley start-up it would probably be thinking about an IPO soon.

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Starbucks issues apology after viral “Bearista” cup meltdown

Holiday cheer turned into chaos this week for Starbucks after the coffee giant’s new “Bearista” holiday cup sent fans into a frenzy. 

Dropped alongside its 2025 holiday menu, the $30 beanie-wearing glass bear tumbler sparked long lines, sellouts, and even in-store scuffles before Starbucks stepped in with an apology.

“The excitement for our merchandise exceeded even our biggest expectations,” the company said in a statement to People. “Despite shipping more Bearista cups to our coffeehouses than almost any other item this holiday season, the Bearista cup and some other items sold out fast.”

Within hours of launch, frustrated fans flooded Starbucks’ social media pages and even store hotlines. Some customers waited in line before dawn and others said their stores received only a handful of cups. In one Houston location, the craze even turned physical, with police reportedly called to break up a brawl. Meanwhile, the cup is already reselling on sites like eBay, with listings topping $600.

“We understand many customers were excited about the Bearista cup and apologize for the disappointment this may have caused,” Starbucks said. While in-store customers may be upset, investors seem happy about the viral hit, as the stock has risen over 3% on Friday.

If you’re still hoping for a Bearista at market price, that may not be on order: the chain didn’t disclose how many cups were made or whether a restock is planned.

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Target tells workers to smile, wave, and greet shoppers if they come within 10 feet of them

Target just rolled out a new rule for store employees: smile, make eye contact, and greet or wave when a shopper comes within 10 feet — and if they get closer, within four feet, ask whether they need help or how their day is going, according to a new Bloomberg report.

Dubbed the 10-4 program internally, the rule mirrors rival Walmarts own 10-foot policy, formalizing behavior Target had previously only encouraged.

business

Monster surges on energy drink buzz, while Celsius sinks on distribution concerns

Shares of Monster Beverage climbed 5% after the bell on Thursday, and held most of those gains into early trading on Friday, following strong Q3 results.

The energy drink giant topped market expectations, with quarterly sales up 17% year over year to $2.2 billion and adjusted net profits growing 41% to $524.5 million — 11% ahead of Wall Street’s estimates. In the report, Monster highlighted its zero-sugar line and new product launches, with a stack of novel flavors already released this year, as bright spots.

During a call with analysts, Chief Executive Hilton Schlosberg said that the global energy drink category “remains healthy with robust growth,” The Wall Street Journal reported, adding that demand for more affordable caffeinated drinks is rising as coffee has become “really expensive.”

Meanwhile, rival beverage business Celsius saw shares fall as much as 23% on its Q3 results yesterday — despite beating expectations, with revenue jumping 173% — largely due to concerns about a change in the company’s distribution channel, as its newly acquired Alani Nu brand joins the PepsiCo distribution network.

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