markets

Retail traders scrambled to check portfolios on Monday. The internet could barely handle it.

Online trading platforms including Charles Schwab, Vanguard and Fidelity experienced disruptions Monday morning, leaving frustrated retail investors nowhere to go on a day of frantic market sell-off.

Users turned to Reddit and X to report that they weren’t able to log into their accounts. As a result, consumers lost access to the market “at the most crucial times,” one Reddit user said.

At around 12:30 p.m. EDT, Charles Schwab said on X that a “ technical issue experienced by some clients has been resolved.” Vanguard first acknowledged the issue and that it was “working diligently to restore functionality” in a post on X, which was later taken down.

At its peak, Charles Schwab was down for 15,462 users, according to online tracking website Downdetector.com. The Securities and Exchange Commission told Reuters that they were tracking the developments.

Disclosure: Sherwood Media is a independent subsidiary of Robinhood Markets, Inc., which competes with some of the trading platforms listed here.

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