Amazon’s planning to launch a generative-AI-infused “Alexa+” subscription to reboot its devices division

Amazon announced a major update to its Alexa digital assistant on Wednesday, introducing “Alexa+,” a subscription-based service powered by generative AI that will roll out next month. The new Alexa will feature enhanced capabilities such as booking reservations, purchasing concert tickets, providing personalized recipe suggestions, and even remembering dietary restrictions. It’s designed to learn users’ routines and proactively assist with everyday tasks. Amazon will charge $19.99 per month for the service or offer it free to Prime members. The service will be available on most Alexa devices, beginning with the Echo Show.

This update comes as Amazon works to revitalize Alexa, which has struggled to generate meaningful profit despite selling over 500 million devices. The company has lost billions on its devices division, which includes the Echo and Kindle. With the introduction of Alexa+, Amazon hopes the subscription model will help cover the high costs of AI development and turn the Alexa business profitable.

Amazon isn’t the only tech giant infusing AI into its smart assistants. Last year, Apple rolled out its Apple Intelligence platform to enhance Siri, with goals of making it more conversational and competitive with ChatGPT. But recent upgrades have faced delays, with some features, originally expected in April, now likely postponed until later this year.