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business
Jon Keegan

McDonald’s franchise owners can finally repair their McFlurry machines themselves

A new ruling from the Copyright Office will finally give McDonald’s franchise owners the right to repair their McFlurry machines, which are notorious for being out of order.

Much like the farmers who have long sought to repair their own John Deere tractors, only to be thwarted by onerous restrictions and software locks, McDonald’s franchise owners have been unable to fix their own machines.

Instead, they’re forced to wait for scarce repair technicians from Taylor, the manufacturer of the machines used to make McFlurries.

The narrow carve-out for commercial food equipment follows a public outcry from McD’s fans and various former presidents. The new rule will allow franchise owners with broken Taylor ice-cream machines to make the fixes themselves, or turn to third parties for the repairs.

This is good news for McDonald’s owners amidst the company’s struggle to recover from an E. coli outbreak. It reported quarterly results this morning, beating earnings estimates for its 2024 Q3 while growing revenue 3% year-over-year, sending shares up 1% in early trading.

Instead, they’re forced to wait for scarce repair technicians from Taylor, the manufacturer of the machines used to make McFlurries.

The narrow carve-out for commercial food equipment follows a public outcry from McD’s fans and various former presidents. The new rule will allow franchise owners with broken Taylor ice-cream machines to make the fixes themselves, or turn to third parties for the repairs.

This is good news for McDonald’s owners amidst the company’s struggle to recover from an E. coli outbreak. It reported quarterly results this morning, beating earnings estimates for its 2024 Q3 while growing revenue 3% year-over-year, sending shares up 1% in early trading.

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