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Office usage has peaked in North America

Globally half of office desks were utilized for less than one hour per day, while meeting rooms are a big pain point.

While people in Asia are spending more time in the office, workers in the US and UK are not, according to a new report from XY Sense, a company that uses sensors to track office occupancy in more than 40,000 workspaces.

While office space utilization — the share of used spaces within an office out of all available space — in the Asia-Pacific region grew 10 percentage points last quarter to 41%, that rate stayed at 28% in North America and declined in the UK. The so-called return to the office has been much slower in the US than abroad, partly because of factors like longer commute times, larger homes, and cultural individualism here.

Office utilization in North America is about half what it was pre-pandemic, according to XY Sense.

When people do go into the office, meeting spaces are much more in demand. On average, time spent using collaborative spaces like conference rooms (4 hours a day) was 54% higher than individual desks (2.6 hours), and lack of communal space has become a big pain point for companies. Meanwhile XY Sense found that half of office desks were utilized for less than one hour per day, while 30% were never used at all.

XY Sense data tracks with a number of other indicators showing office indicators and remote work are pretty stable in the US.

Flex Index, which surveys employers about their office requirements, found that the structured hybrid model, where employees are required to come into the office a certain share of the time or on specific days, has remained dominant. Currently about 38% of US companies opt for it. Some 33% require full time in office while 29% are either fully remote or leave the choice of whether to come in to employees. That still leaves a lot of variation in how much office space is actually necessary.

Bureau of Labor Statistics data showed that the portion of Americans who worked from home some of the time jumped up last year to 35%. WFH Research’s ongoing survey of Americans has found that working from home has been pretty stable since last year, with about 30% of paid full days worked from home.

All of this has meant that office needs are only a portion of what they once were. As such, office real estate continues to struggle as vacancy rates approach 20%.

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American Airlines joins the flock, hiking bag fees amid higher jet fuel prices

American Airlines on Thursday announced that it, too, will be hiking the fees it charges customers to check luggage.

With the move, all four of the major US airlines, which together control about 80% of the US market, have now hiked their baggage fees in recent days amid surging jet fuel prices.

The change will go into effect on tickets bought on or after Thursday, the same day Southwest’s hike begins.

Since late March, JetBlue, Delta Air Lines, United Airlines, Canada’s WestJet, and Southwest have hiked their fees. Experts expect more major carriers to follow, and to potentially tweak the pricing of other ancillary revenue sources like seat assignments and carry-on luggage.

The change will go into effect on tickets bought on or after Thursday, the same day Southwest’s hike begins.

Since late March, JetBlue, Delta Air Lines, United Airlines, Canada’s WestJet, and Southwest have hiked their fees. Experts expect more major carriers to follow, and to potentially tweak the pricing of other ancillary revenue sources like seat assignments and carry-on luggage.

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Less than a year after implementing them, Southwest is also hiking its bag fees

Southwest Airlines has joined the growing list of airlines opting to hike their bag fees amid sustained higher jet fuel costs.

Starting today, the first checked bag at the carrier — which implemented bag fees less than a year ago — will jump from $35 to $45, and the second from $45 to $55. Southwest quietly disclosed the change Tuesday.

Southwest assigned the decision to “part of an ongoing analysis of the business and against the evolving global backdrop.”

As of Wednesday, jet fuel prices dropped to $4.16 a gallon, per the Argus US Jet Fuel Index, down from $4.81 on Tuesday following President Trump’s ceasefire announcement, which sent travel stocks soaring. Major airlines have shed some of those gains in premarket trading Thursday.

With the move to hike bag fees, Southwest joins JetBlue, United Airlines, Delta Air Lines, and Canada’s WestJet, all of which also boosted fees this month. Experts expect more major carriers to follow, and to potentially tweak the pricing of other ancillary revenue sources like seat assignments and carry-on luggage.

Southwest assigned the decision to “part of an ongoing analysis of the business and against the evolving global backdrop.”

As of Wednesday, jet fuel prices dropped to $4.16 a gallon, per the Argus US Jet Fuel Index, down from $4.81 on Tuesday following President Trump’s ceasefire announcement, which sent travel stocks soaring. Major airlines have shed some of those gains in premarket trading Thursday.

With the move to hike bag fees, Southwest joins JetBlue, United Airlines, Delta Air Lines, and Canada’s WestJet, all of which also boosted fees this month. Experts expect more major carriers to follow, and to potentially tweak the pricing of other ancillary revenue sources like seat assignments and carry-on luggage.

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