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generating fear

Employees who use generative AI are more likely to worry about losing their jobs to generative AI

Rani Molla

People who use generative AI are getting confident with it, according to findings from a new survey from BCG of more than 13,000 employees. They also think they’re playing with fire.

About half of those who use generative AI tools regularly at their jobs think those jobs will disappear in the next decade, compared with about a quarter of those who don’t use the tech.

“Employees who regularly use generative AI are more likely to worry about job security because they recognize AI's potential to automate tasks, often lack adequate training, and feel unprepared for the shift towards more strategic roles,” Matt Kropp, BCG managing director and senior partner, told Sherwood. “This heightened awareness and the ongoing organizational changes contribute to their increased anxiety about the future of their jobs.”

Regular genAI use has increased across all parts of organizations, but it’s still the highest among the management class. Currently 82% of leadership uses AI for work, compared with 43% of frontline employees.

Interestingly enough, leadership’s familiarity with genAI hasn’t cause them to worry much about their future employment.

“While our results did indicate that some leaders are also prone to believing their jobs could disappear over the next decade, they generally express more confidence in genAI and do not necessarily view it as a direct threat to their roles,” Kropp said. “This confidence is bolstered by better access to AI training and a clearer understanding of how AI can be integrated to drive organizational success”

People who use the technology are most likely to say it helps them save time and work more quickly. They also credit it with increasing the quality of their work and lessen administrative tasks. About half of employees said they saved at least five hours a week using the tech at work.

Fortunately for those fearful of their jobs, the pivot to AI will likely take longer than their bosses think.

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Meta’s headcount was nearly 79,000 last quarter, having steadily risen since its layoffs during the self-described “year of efficiency” in 2023. A 20% cut would bring headcount to around 63,000 — the company’s lowest level since 2021.

Shares were recently up 2.7%.

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OpenAI’s council of mental health experts were “furious” and unanimous in their opposition to the plans to move forward with the adult mode feature after they were told about the decision in January, with concerns about creating a “sexy suicide coach.”

Earlier this month, the company said it would delay the new feature to focus on other products.

That decision raised alarms within the company, warning that users could develop unhealthy emotional dependence on the chatbot and that the new age estimation feature was imperfect — and therefore likely to allow minors to access the feature — according to a new report from The Wall Street Journal. Per the report, some 12% of the time, the age estimation feature mistakenly classified minors as adults.

OpenAI’s council of mental health experts were “furious” and unanimous in their opposition to the plans to move forward with the adult mode feature after they were told about the decision in January, with concerns about creating a “sexy suicide coach.”

Earlier this month, the company said it would delay the new feature to focus on other products.

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